Ticketing Policies & Procedures

Ticketing Policies & Procedures

Box Office Information and Hours

The Orpheum Theater Center does not maintain regular box office hours, although it generally opens two hours prior to show time. Please refer to the ticket sales information on each individual event listed on the calendar page.

For box office hours for the Sioux Empire Community Theatre, Sioux Falls Jazz & Blues Society or other groups, please call those groups directly:

Sioux Empire Community Theatre
(605) 360-4800 or www.siouxfallstheatre.com

Sioux Falls Jazz & Blues Society
(605) 367-6000 or www.sfjb.org

Dance Gallery
(605) 338-3740 or www.dancegallerysd.net

Balleraena Dance Studio
(605) 361-3737 or www.balleraenadancestudio.com

Main Stage Ballet & Dance Academy
(605) 333-9816 or www.mainstageballet.com

For event tickets sold through Ticketmaster, please note that the KELOLAND Box Office and Ticketmaster.com are the only verified sellers of these tickets. The KELOLAND Box Office is located at the Denny Sanford PREMIER Center (1201 N. West Avenue) and is open Monday-Friday from 10:00 a.m. to 5:00 p.m. For general questions on Ticketmaster events, call the KELOLAND Box Office at (605) 367-8460 (no ticket sales).

Types of Payment Accepted
For Ticketmaster events, the following payment forms are accepted: cash, MasterCard, Visa, Discover, and American Express.

Will Call
For Ticketmaster events, tickets are available for pickup one hour prior to the event at the Box Office in the main lobby of the Orpheum Theater Center. The customer must present the actual credit card the order was placed on, the order number and a valid photo ID.

General Rules
Generally, non-professional still cameras are allowed but video cameras are not. No outside food or beverage is permitted. No weapons, firearms or laser pens are allowed. All patrons are subject to search.

ADA Policy
Click here to read our ADA Policy.